Tell us about your
next project

Have you got an exciting new brief or an innovative concept you want to explore? We work with solopreneurs, startups, SMEs, brands, agencies, governments, e-commerce stores, and more. Tell us about your idea, project or challenge and we’ll be in touch to explore the possibilities.

Send us a message and we’ll reply within 24 hours.
— Tell us about your business
— What can we help you with?
— Tell us about your project

Looking for more personal touch?

We will be more than happy to answer any questions you may have and help you get started on your next project. Let's build something great together!

hello@novelstudio.ca

Common Questions

Hesitant to reach out? Find out if we're a good fit by examining answers to questions other clients were most curious about.

We open by capturing specific project requirements, timeline, budget range, and general project scope. While this is briefly established in our project form, we utilize introductory calls to outline projects in greater detail, ultimately leading to a statement of work.

Upon SOW approval, our team will prepare the necessary paperwork, followed by a deposit (usually between 25% – 50%) and a kickoff call that ends in virtual handshakes. All projects are organized and led by a senior project manager with the help of industry-standard tools and scheduled weekly calls to provide updates and acquire feedback.

As the finish line is reached, through an iterative process divided into stages, we’ll proudly launch another successful project and stay by our clients’ side to support them as their business expands.

Our secret ingredient is planning ahead — expeditiously identifying blockers, setting short-term goals, and holding both our team and clients accountable, we make sure the process flows effortlessly and communication runs smoothly.

With the help of project management and collaborative tools (Notion, Slack, and Figma to name a few), recorded video walkthroughs, and scheduled weekly calls, we eliminate borders and nullify time zones.

There is no one size fits all. Our rates are a reflection of the complex processes we deal with during the project lifespan. Across all our services, we offer two types of billing arrangements: fixed fees and retainers — monthly, quarterly, bi-yearly, and yearly — each having its advantages.

While our hourly rate, largely used for retainers, is rounded at $100, fixed rates are predominantly used on individual projects with a clear scope of work. Guided by comprehensive processes, branding projects in our studio frequently fall between $2,000 – $15,000, Website design projects between $5,000 – $25,000.

Depending on specific requirements and project size, we can usually take on new projects within 1-3 weeks. However, we make sure that downtime does not go to waste — we are efficiently using that time window to outline the project scope in more detail, plan ahead and set up project environment. Once we have put all pieces into place and the time is right, we’re ready to kick the project off. Stay ready so you don’t have to get ready.

A good, yet hard question to answer, given the variety of project types and sizes. Considering project specifics, branding projects can take from 3-8 weeks, and website building projects from 1-3 months to deliver. 

Taking into account discovery, paperwork, and research phases, the time to deliver projects we undertake can fall anywhere between 1-3 months. Don’t get discouraged — it’s well worth it.